At ETS, Erb’s Technology Solutions, we are focused every day on delivering the best customer experience possible. We love to work hard and play hard and we’ve been delivering quality Computer Technology Solutions for over 54 years in the state of Iowa.
The ETS team works with small, medium and large enterprises every day to provide technology solutions designed to assist and streamline their day-to-day operations. Our areas of expertise include Healthcare, Retail, Finance, Manufacturing, State and Local Government, K-12 and Higher Education. We credit our company longevity with being able to evolve the business as necessary over the years in response to changes in technology, and most importantly the needs of our clients. Evolution is part of our culture and we are always looking for new and better ways of doing things to provide our customers with the best possible experience in technology and support.
Founded in 1961 as Erb’s Business Machines and originally owned and operated in downtown Cedar Rapids, we started out selling business equipment like calculators and typewriters. Since then, we have evolved the company to include an extensive line of technology products and solutions. Today we have one of the most experienced technical and operations teams in our industry and have been acknowledged repeatedly by our industry and our peers as one of the leading technology providers in the country.
We consistently rank in the top 250 solution providers year over year and have an executive team that has deep history and roots in the technology industry. Today we operate as ETS, Erb’s Technology Solutions, a business name which reflects our significant evolution in becoming one of the largest technology solution providers in Iowa.
We provide technology solutions to our clients small and large across the Midwest which are designed to assist and streamline their day-to-day operations. We deliver quality support across the entire Technology Lifecycle and have expertise in every area which includes assessing our client’s needs, architecting solutions to meet those needs, procurement and asset management, implementation, and on-going support. We have significant experience in current technologies which includes Cloud, Mobility, Managed Services, Networking, Managed Print and Data Center Solutions. Our engineering teams are deeply credentialed and broadly experienced in all of the technologies that we can bring to bear for our clients.
As an extension to our own team, we have significant relationships with our manufacturers and vendors which allows us to provide subject matter experts in key areas of technology as well as leverage our vendor relationships on behalf of the customer for things like getting product quickly and resolving issues efficiently. These relationships give us access to new technologies and premium support so that ETS can be a true partner in driving efficiency into our client’s daily technical operations.
ETS serves as an extension to our client’s teams and seamlessly integrates with our client’s technology groups to allow them to focus on their core initiatives. At ETS we leverage technology significantly to streamline our own operations so that we are present, able and properly equipped to react to our client needs quickly and cost effectively. We also leverage technology to streamline our support operations so that we are literally one click away from our client’s staff so that they can access their ETS support team instantaneously from their own devices.
Over the last 50 years what has remained consistent is our company commitment to the service and support of our clients. The major benefit of being local is being accessible and ETS is here to help our clients succeed in their business as we are constantly striving to provide the best possible solutions for our clients.